Just before the conversation begins, GetARobot pulls together the customer’s history from your existing CRM/FSM — past jobs, technician notes, previous calls, estimates, and open tasks — and delivers it to the voice agent as structured context.
The agent uses the relevant details throughout the call to ask informed questions, refer to previous service, and respond according to your business rules. Returning customers can pick up where they left off, without explaining everything again.

GetARobot considers technician skills, availability, and route efficiency together when booking a job. Each request is matched to a technician with the right trade, specialization, and experience level — following your business’s scheduling rules.
Appointments are arranged to reduce unnecessary travel and idle time between jobs, while matching the complexity of the work to the technician’s capabilities.
Less time on the road. Better use of your team’s skills. More room for paid work within the same working day.

Whether a customer reaches you by phone, website chat, or a connected lead platform such as Yelp or LSA, GetARobot uses the same scheduling engine to book the job.
The same technician availability, skill requirements, routing logic, and business rules guide each booking — regardless of where the request comes from.
Different ways to reach you. One coordinated schedule.